Propago / Regulatory information

Public information of Propago Argentina S.R.L. in its capacity as Payment Service Provider registered with the Central Bank of Argentina. If you're a user of a product operated by Propago and need assistance, visit support.

01

Authorizations and registrations

Active authorizations and registrations of Propago Argentina S.R.L.

Legal name
Propago Argentina S.R.L.
CUIT
33-71483534-9
Headquarters
Buenos Aires, Argentina
BCRA Authorization · PSP
Registered in the Payment Service Providers Registry.
BCRA Authorization · PCP
Registered in the category that offers Payment Accounts.
UIF obligated subject
Registered in compliance with applicable UIF regulations.
AFIP registration
Registered as a limited liability company.
IGJ registration
Company registered with the General Justice Inspectorate.
Consumer Defense
Registered with the Federal Consumer Defense One-Stop Window.
02

Anti-Money Laundering and Counter-Terrorism Financing

Anti-Money Laundering and Counter-Terrorism Financing (AML/CFT) program in accordance with FATF recommendations and UIF resolutions applicable to Payment Service Providers.

Includes Know Your Customer (KYC) and Know Your Business (KYB) policies, screening against official lists, Politically Exposed Persons (PEP) analysis and transactional monitoring.

Propago has a primary and alternate Compliance Officer designated, registered with the Financial Information Unit and notified to the Central Bank of Argentina. Contact channel: compliance@propago.com.ar.

03

Consumer Defense

As a Payment Service Provider, Propago complies with Law 24.240 on Consumer Defense and complementary regulations. Consumer claims may be initiated through internal channels or before the enforcement authority.

OFFICIAL CHANNEL Consumer service
Response time Up to 10 business days
User help desk Visit /support

Users of products operated on Propago's infrastructure may channel their claims through the corresponding brand or directly with Propago Argentina S.R.L. through the means indicated.

04

Information for public bodies and auditors

Requests must be sent from institutional emails with the documentation required by applicable regulations.

Judicial orders oficiosjudiciales@propago.com.ar
Court orders and judicial requirements.
Regulatory and public body requirements legales@propago.com.ar
BCRA, AFIP, IGJ and other bodies.
UIF compliance compliance@propago.com.ar
Operation reports and UIF requirements.
05

Legal documents

Contractual and legal documents of the platform. Product-specific terms and conditions are delivered to the client at the moment of contracting.

  • Privacy and Personal Data Protection Policy
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  • Cookie Policy
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