Propago / Support & reports
SUPPORT & REPORTS

How can we help you?

If you're a customer of a brand operating on Propago and you have a problem with your card, account or payment, find the right channel here.

Hours
Mon to Fri · 9 a.m. to 6 p.m.
Response time
Up to 24 business hours
01

Choose your situation

Each situation is handled through a different flow. Pick the option that best describes your case to see the next steps.

02

Support channel

PANEL 01 · END CUSTOMER

Identify your product's brand.

Propago provides the infrastructure — end customer support is handled by the brand that issued your card, account or operates the payment. Look for their support channel.

Propago general help desk · mesadeayuda@propago.com.ar · Mon to Fri 9 a.m. to 6 p.m.

03

Additional channels

The following addresses handle other inquiries, outside the end user support flow.

Help desk mesadeayuda@propago.com.ar
General operational inquiries · Mon to Fri 9 a.m. to 6 p.m.
Compliance Officer compliance@propago.com.ar
AML/CFT inquiries and UIF requirements
General email contacto@propago.com.ar
Any other institutional inquiry
Regulatory information Visit /regulatory
Authorizations, public documents and contacts for public bodies